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I have an emergency visit planned but I am self-isolating or categorised as vulnerable, will the visit still have to go ahead?

It’s vital that you keep in contact with us if you have an emergency visit due. For example you may have been advised to self-quarantine for a number of different reasons, or have received a letter from the NHS advising you to stay at home. There are potentially many ways in which we can deal with emergencies that don’t require human contact or contravene the UK Government advice. Please keep us up to date with your situation and we can plan an appropriate response that does not jeopardise your health or that of our employees.