What do I need to do if I have a nominated person on my account?
If you currently have a nominated person on your account, you have access to your account and your nominee receives copies of your correspondence. At E.ON Next, only one named person on the account has access to all correspondence and account details. When your account is transferred to E.ON Next, you, as the main account holder, will therefore be the only person to receive account information or have account access. Your nominated contact will be removed from your account. If this isn’t right for you, you can contact us to change the correspondence name and email address to your nominated contact. If you do this, you’ll need to ensure that this person has been given your official authority to deal with the account on your behalf.